LIAISON VOCALE
LIAISON VOCALE is a leading software publisher dedicated to optimizing customer experience with a solution that understands, analyzes and responds human language to increase productivity in incoming phone call management.
Description
With more than 150 customers, LIAISON VOCALE is the leader in the development of software dedicated to the optimization of customer relations.
The company develops, distributes and markets voice-based CRM solutions. We offer virtual switchboards with voice recognition, voice biometric authentication solutions and intelligent conversational agents.
We are very well established in the health sector:
- ELSAN Group
- Ramsay GS Group
- Almaviva
- Public hospitals
but also in mass distribution, local authorities, ministries and companies.
Featured products
Interactive virtual server (IVR) using voice recognition
Ello!
Intelligent voice server for incoming calls, created for administrations, companies and health institutions.
Ligie!
Voice biometric authentication solution, created for administrations, companies, health establishments and the retail sector.
Intelligent conversational agent
Polaris!
The intelligent conversational agent created for administrations, companies, health institutions.